Returns & Refunds

Mexican Treasures allows the exchange of its products for another of equal value within 30 days following the original date of purchase, only if the product is in perfect condition of sale, without damage, inside its original packaging, with all labels intact and upon presentation of the original invoice / sales receipt and warranty certificate. No exchanges for custom, engraved and/or discontinued pieces are permitted. Returns are only permitted for items purchased at mexican-treasures.com

 

We accept returns with refund through the payment method used by the client, within 30 days from the invoice date, only if the product is in perfect saleable condition, without damage, with all labels intact, in its original packaging and upon presentation of the original invoice / sales receipt and warranty certificate. For any repair, exchange or return it will be essential to present the warranty certificate. If you need to return a product, you should contact us for advice on how to make the exchange as specified in the “Contact us” section